What types of documents can Cortex ingest?

Cortex supports PDFs, Word docs, Google Docs, Notion pages, Confluence, Slack threads, meeting transcripts, spreadsheets, and more. If your team uses it, Cortex can learn from it.

How accurate are the AI answers?

Cortex cites its sources for every answer, so your team can verify instantly. Our retrieval system achieves 98%+ accuracy on factual lookups, and every response links back to the original document and section.

Absolutely. Your data is encrypted at rest and in transit, stored in isolated environments, and never used to train AI models. We support SSO, role-based access controls, and audit logging on Professional and Enterprise tiers.

How long does setup take?

Starter can be live in under a week — just point Cortex at your document sources and it handles the rest. Professional with integrations takes 2-3 weeks. Enterprise with custom workflows takes 4-6 weeks.

Can Cortex proactively surface insights?

Yes — on Professional and Enterprise tiers, Cortex monitors your knowledge base for conflicting information, outdated SOPs, and gaps. It flags issues and suggests updates so your docs stay current.

Is there a money-back guarantee?

Yes. If your team doesn't see measurable time savings within 60 days of launch, we'll refund your investment — no questions asked.

AI Knowledge Base

Ask Your Business Anything

Cortex turns your documents, SOPs, and tribal knowledge into an AI-powered second brain. Your team gets instant, cited answers — no more digging through folders or pinging coworkers.

Book a Demo Take the Assessment

60-Day Money-Back Guarantee

Cortex

847 sources indexed

What's our refund policy for services under $500?

Cortex AI

Per the Employee Handbook (v4.2, Section 8.3): Services under $500 are eligible for a full refund within 14 days of purchase, no questions asked.

Employee Handbook v4.2

Refund Policy SOP

1,247

Questions

<2s

Avg Answer

98.6%

Accuracy

How Cortex Works

Three steps from scattered documents to instant, AI-powered answers.

Step 01

Connect Your Sources

Point Cortex at your Google Drive, Notion, Confluence, shared folders, or just upload files directly. It indexes everything automatically.

Step 02

AI Learns Your Business

Cortex understands your terminology, organizational structure, and document relationships — not just keywords.

Step 03

Ask Anything, Get Cited Answers

Your team asks questions in plain English and gets precise answers with source citations. Verify instantly.

This Isn't a Chatbot

Chatbots answer customers. Cortex makes your entire team smarter. Here's the difference.

AI Chatbot

Talks to your customers
Answers pre-trained FAQs
Lives on your website
Follows scripted conversation flows
Knows what you tell it
Escalates to a human when stuck

Cortex

Serves your internal team
Learns from all your real documents
Lives wherever your team works
Understands context, relationships, and nuance
Knows everything your company has ever written down
Cites exact sources so you can verify and trust
Smart retrieval uses 90%+ fewer tokens than raw file lookups

A chatbot is a front door for customers. Cortex is the institutional memory that makes your whole operation faster, sharper, and less dependent on any one person's brain.

Typical AI File Retrieval

~50,000 tokens

Sends entire documents to the AI for every question. Slow, expensive, and wasteful.

Cortex Smart Retrieval

~2,000 tokens

Retrieves only the relevant passages. Same accuracy, a fraction of the cost.

That's 96% fewer tokens per query — which means dramatically lower AI costs as your team scales.

Built for Teams That Can't Afford to Slow Down

Employee Onboarding

New hires find answers instantly instead of waiting for someone to reply on Slack.

Customer Support Teams

Agents resolve tickets faster with instant access to policies, procedures, and past solutions.

Operations & SOPs

Keep your standard operating procedures searchable, up-to-date, and actually used.

Sales Enablement

Reps pull up case studies, pricing details, and competitive intel in seconds.

Simple, Scalable Pricing

Every tier includes AI-powered search, source citations, and our 60-day guarantee.

Starter

A searchable AI brain for your most important documents and SOPs.

Up to 500 documents indexed
AI-powered natural language search
Source citations on every answer
Web-based knowledge portal
Document upload & sync
Team access (up to 10 users)
Weekly usage analytics

Recommended

Professional

A second brain that connects to your tools, learns continuously, and spots gaps.

Everything in Starter
Unlimited documents
Integrations (Google Drive, Notion, Slack, Confluence)
Proactive insight alerts (conflicts, outdated docs)
Custom AI training on your terminology
Role-based access controls
Embeddable widget for internal tools
Unlimited team members
Priority support

Enterprise

Your organization's complete knowledge infrastructure — secure, scalable, and deeply integrated.

Everything in Professional
SSO & advanced security (SOC 2)
Custom workflows & automations
API access for custom integrations
Multi-department knowledge silos
Audit logging & compliance tools
Meeting transcript auto-ingestion
Dedicated account manager
Custom AI model fine-tuning

Not sure which tier?

Book a free demo and we'll help you figure out which Cortex setup fits your team's needs.